imagePRESS C7000VPCustomer Expectations DocumentVersion 1Systems & Technical Support DivisionImaging Systems Group, Canon U.S.A.

Canon imagePRESS C7000VP Customer Expectation Document

imagePRESS C7000VP Series

Preface

Installation.of.JDF.Connector

Selecting Language

Start of Installation Wizard

License Agreement

Start of Installation

Registering.New.Fiery.Server

Registering Fiery Server

Login Setting

Auto Submit Setting

Media Setting

Changing/Deleting.Connection.Setting.of.Fiery.Server

Installing.Command.WorkStation

To edit an entry

Exporting the Paper Catalog database

Trouble.Shooting

Device.Capability.File.Configuration.List

error code

e016 photosensitive drum cleaner motor lock

e260-2004 power supply error (itb driver pcb right 13v)

e514-8001 only at first power-on in the morning

e194 and color registration failure

reference information

e805-y701 -> additional contents

operational failure

message 'check: punch waste tray

cannot print in spite of 'printing' indication

full adjustment for auto gradation cannot be completed

drive gear

the red warning light blinks and print operation is not accepted

noise occurred at operating the refresh roller -> new item

the magenta developing assembly is not activated -> new item

image quality

soiled back side due to toner at secondary transfer external roller

color displacement in main scanning direction

uneven density due to toner-coating failure of sleeve

glossy lines equivalent to a4r or ltrr width

dirt of pin hole (ring mark)

continuous printing

wax mark in tandem feeding mode

white spots appear at 68mm intervals

mm pitch banding

density difference on image between front side and rear side

sleeve ghost (shadow image)

streaks due to uneven gloss on the coated paper (sub scanning)

starter overflow

mm-pitch banding -> new item

soiled front side of image (fault in itb cleaning) -> new item

supplementary information

color displacement in sub scanning direction

jam code

a jam

pick-up failure, multi feed (how to adjust the pick-up air flow)

specification-related issues

specifications for staple capacity of finisher-ab1/ab

adjustment items

adjusting the level of curl correction of a custom paper type

shading correction in the main scanning direction

table indicating fixing temperature shift

addition of 'cp-print

operations for sublog (iprc7000vp)

points to note when collecting sublog

points to note

I. Product Overview and Configuration

The Remanufacturing Process

B. Configuration

II. Configured Accessories

III. Hardware Accessory Options

F. Professional Puncher-B1 with Integration Unit-A1

IV. Dealer Sales/Service Authorization

V. Educational Training

Learning Path for Service Technicians using the "Old" Blended Training Program

Learning Path for Service Technicians using the "Current" Blended Training Program

Learning Path for Systems Engineers

D. Accessory Training Modules

G. Service Materials

VI. Servicing Notes

B. Installation Weight & Dimensions

C. Installation Space Requirements

D. Estimated Installation Times

E. imageWARE Remote

F. LMS (License Management System)

G. Content Delivery System Web Site

H. Recommended System Engineer Requirements

I. Firmware Upgrades Using the Service Support Tool

J. Computer Requirements for Downloading Firmware

L. Special Tools, Solvents & Oils

M. Solvents and Oils

N. Consumables

O. Consumable Parts

P. Periodically Replaced Parts

Q. Periodic Maintenance

R. Soft Counter

S. MEAP Counter

VII. Suggested End-User Customer Service Offerings

B. Limited Warranty Support

Warranty Parts for Repair

e-Tag

Online Limited Warranty Credit Inquiry

C. Service Parts Availability

D. Parts Support Program for the imagePRESS Server

VIII. Product Technical Support Offerings

B. Canon USA Support Offerings

NAVI

Internet Support

IX. Appendix

B. Canon imagePRESS C7000VPe Limited Warranty

C. Canon IPQ-2 Drum Limited Warranty

D. List of Tables

E. List of Figures

Canon imagePRESS C7000VP Customer Expectation Document

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