Canon imagePRESS C7000VP Series Trouble Shooting Information

Also see for imagePRESS C7000VP Series: Brochure & specs Installation manual Service guide Customer expectation document Customer expectation document

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Canon imagePRESS C7000VP Series Trouble Shooting Information Manual pdf 15 page image

Trouble Shooting Information for C7000VP seriesPage 15 Rev. 2.02010/09/171.13 E260-2000, E260-0002, E227-0001 DescriptionAt the time of installation, there are some cases where multiple error codes such as E260-2000,E260-0002, or E227-0001 occurred after the operation as follows. For the purpose of tonersupply, the setting of ‘AINR-OFF’ was changed to ‘1’ with the front door open and then the doorswitch tool was inserted into the door switch unit. The error code was indicated, so the frontdoor was closed, however, even the fan did not run.The following events were confirmed.a. The fan was running with the front door open.b. With the front door open, 24V output was confirmed at 24V power supply1 but no output wasat 24V power supply2. However, after opening the front door of the sub station and closing themain station’s door, 24V output was confirmed.- E260-2000: 5V, 13V power supply error.- E260-0002: When activation of 24V-2 cannot be detected even when 1 sec elapsed after therelay and remote signal was turned on.- E227-0001: When activation of 24V-1 cannot be detected even when 1 sec elapsed after therelay and remote signal was turned on. CauseThe connectors in the 24V power supply 2 were not fitted securely. Field Remedy1. Interchange the 24V power supply 1 [1] and 2 [2], and observe that the error code will bechanged to ‘E260-0001’.17. If the error code is changed, open the original 24V power supply 2 box and refit theconnectors [3] inside.18. If the symptom still recurs, replace the 24V power supply 2 with a new one.FK2-2711 24V DC power supply assembly1.14 E260-2004 Power Supply Error (ITB Driver PCB right 13V) DescriptionThere are some reported instances from the field where the error was fixed by cutting thetie-wrap of the harness between J1032 on the DC-CON and ITB driver PCB (right).