Canon imagePRESS C7000VP Series Trouble Shooting Information

Also see for imagePRESS C7000VP Series: Brochure & specs Installation manual Service guide Customer expectation document Customer expectation document

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Canon imagePRESS C7000VP Series Trouble Shooting Information Manual pdf 49 page image

Trouble Shooting Information for C7000VP seriesPage 49 Rev. 2.02010/09/172.3 Cannot print in spite of ‘Printing’ indication DescriptionWhen a print job was submitted from a computer, ‘printing...’ was displayed on the control panelof the host machine and each drive assembly started rotation; however, pickup and printingfailed. Cause 1The temperature of pressure roller exceeded the standard due to the installation failure of thepressure roller. As a specification, printing operation cannot proceed if the pressure rollerexceeds the specified temperature. Field remedy 11. Check the displayed temperature in Service mode > COPIER > Display > ANALOG >FIX2-LC / FIX2-LE. Normal temperature is around 90 deg C.2. If the displayed temperature exceeds the 90 deg C and reaches 140 deg C or higher, checkthe installation status of the pressure roller. In the actual example, it displayed 143 deg C.3. If there is a installation failure found such as the pressure roller comes off from the shaftsupport etc., reinstall it. If the insulating bush etc. on both sides is broken, replace theinsulating bush. Cause 2If Bit SW in service mode for the paper delivery accessories is set to ON, the machine may failto print. Field Remedy 2Confirm Bit SW in service mode for the paper delivery accessories.2.4 Unavailable RUI although same IP address has been specified DescriptionIn the field, RUI became unavailable after replacement with a new machine, even though thesame IP address was specified. This symptom was resolved by changing the SSL setting to‘On’. Field RemedyAdditional Functions > System Settings > Remote UI > ‘On’ > Use SSL > ‘On’, and then turn themain power switch OFF/ON.Reference:When SSL is used, ‘key’ mark is displayed on the left side of touch panel display.