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Canon imagePRESS C10000VPSeries Troubleshooting Manual

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Contents
  1. troubleshooting guide
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Image Faults
  6. Uneven gloss (Rain drop mark) in the high-density area in usage of OHT
  7. Horizontal white streaks with 2mm intervals on a high density green image
  8. Uneven gloss on the entire high density image
  9. Glossy streaks on high density portion
  10. mm wide glossy lines near 40/80/10mm from the center of the first side of duplex printing
  11. printing
  12. Prevention method for random horizontal lines on a halftone image due to curled ITB from being unused for a long time
  13. Ring marks on an image due to the foreign substance contamination in the developing assembly
  14. Error in reading image position adjustment caused by paper fault
  15. sided print
  16. Strike mark on the fixing roller due to toner soiling
  17. Streaks on image due to an erroneous assemblage of the pressure refresh roller
  18. Vertical lines due to cross feed roller pressure
  19. Non-glossy lines with a width of 7 mm due to the life of fixing belt
  20. White horizontal lines at intervals of 2mm on green high-density image caused by uneven charge amount of the ITB
  21. Uneven density in a grid pattern on a high density image due to the uneven resistance on ITB
  22. Soiling of spots at ITB intervals
  23. Soiled image on the 1st side of 2-sided print
  24. Soiled trailing edge/soiled paper edge on both sides of 2-sided print
  25. Vertical white line on solid image of each color
  26. Bk soiling at the front edge on the back side
  27. Uneven density on a Bk solid image due to the uneven resistance of ITB
  28. Uneven density on the second side of a black halftone image
  29. Edge Soiling due to a soiled fixing inlet guide
  30. Image failure occurring repeatedly at the same interval (xx pitch)
  31. Stains on the back side of paper or uneven density at regular interval (5.0mm) due to the scraped drive shaft when outputting an image
  32. flapper on the delivery reverse unit
  33. on paper surface
  34. Gloss lines on image due to the scratches on the surface of fixing roller which the refresh roller gives in its operation
  35. Countermeasure against uneven density at 10mm intervals
  36. Marks on image caused by friction due to mini gripper edge (Perfect Binder- B1/D1/E1)
  37. blade
  38. Stained image and uneven gloss due to breakage of torsion spring pressurizing the collection roller
  39. Stain on back of papers and abnormal noise at the secondary transferassembly due to worn out gears
  40. Streaks and stains on image in feeding direction due to breakage of the tension spring
  41. Stain on back of papers attributed to secondary transfer cleaning failure due to breakage of cleaner front side plate
  42. Measures against poor image density on the ends of the front and rear sides of the image
  43. Fixing failure due to shaved belt tension plate
  44. Faulty Feeding
  45. Measures for staple alignment failure (Staple-Q1/Saddle-AF2/AJ2/AK2/AM2/AN2/Booklet Q1/Finisher-AF1/AJ1/AK1/AM1/AN1)
  46. mm wide soiled edge at the leading edge due to components in toner on papers being attached
  47. Malfunction
  48. The secondary transfer outer belt and the outer belt tension roller holder breakage caused by applied load
  49. Points to note when working on the surroundings of the halogen heater of fixing assembly
  50. Points to note when installing a lower entrance guide
  51. Jam (Main Unit)
  52. Measure against 0300JAM(wrong detection of double feed)at feeding of Washi (JPN Paper)
  53. jam codes/abnormal sound due to the fixing assembly 86T gear with missing teeth
  54. Measures when the display of jam 011B/0118/010F/021B/0218/020F/0A1B/0A18/0A0F cannot be canceled (POD Deck Lite-B1/C1/Paper Deck Unit-E1/F1)
  55. Measures against 012D jam occurrence
  56. A Jam code due to lack of strength in the decurler drive roller
  57. A jam code due to folded corner of paper edge
  58. Jam (Delivery options)
  59. F Jam code due to meshing failure of the timing belt (Staple-W1/Booklet-W1/Saddle-AN2 Finisher-AN1)
  60. Jam Code due to nip failure of post card feeding rollers (Finisher)
  61. B5/10E9/17B5/17E9 Jam codes due to softened spacer (Paper Folding Unit Document Insertion / Folding Unit)
  62. F jam code due to meshing failure on timing belt of operation feed motor (M26) (Staple Saddle/Booklet/Finisher)
  63. Error Code
  64. E025-0x51 due to the continuous paper passing of entire solid image whose size is A3 or larger
  65. Remedy When E260-0Fxx (Power Supply Error in Multiple Locations) Occurs
  66. E029-0x01 by the incorrect position of Shutter Solenoid or error of shutter slide lever
  67. E842-0051/0052 due to shift in position of the Secondary Fixing Delivery Lower Separation Claws
  68. Precautions against an erroneous assemblage of the external heat unit
  69. Points to note when installing, removing and cleaning the primary corona assembly
  70. Countermeasure against E060-0x01 or white line image
  71. E842-011x or the refresh roller does not work due to broken pieces of 16T/31T gear going into the fixing pressure belt assembly
  72. E023-0x00/E025-0x51/a white band due to damaged ball bearings in the developing drive rail assembly
  73. E018-010x/E029-4001 due to overload to the sliding part of the leading edge registration patch sensor shutter
  74. E077-0001 caused by incomplete locking of the registration feed assembly
  75. Information of proactive measure against E842-0x21
  76. estrangement rack is moving (Staple-Q1/W1/Booklet-Q1/W1/Saddle-AM2/AN2/Finisher AM1/AN1)
  77. E012-1080 due to the instable rotation of ITB drive (iPC8000VP)
  78. Points to note in replacing the fixing external heat belt or external heating assembly
  79. Notice of periodical replacement of the trimming blade and the heater (Glue vat unit)
  80. Measure against failure after system version upgrade (Multi Function Professional Puncher_A1)
  81. Specifications-Related
  82. Notice of procedure to replace the transmission shaft inside the drum drive assembly
  83. Countermeasure against shaving on the shaft of the upper registration roller
  84. Points to note when attaching the pressure roller heater in the secondary fixing assembly
  85. Notification about the changes in the upper cover and cover sheet for the 1st fixing assembly and second fixing assembly and about their proper uses
  86. Points to note when attaching the inner cover 2 on the secondary transfer drive unit
  87. Controller Specification
  88. Synchronization fails when changing Paper size of existing paper catalog media. ( Print Server )
  89. Cannot staple for multiple worksheets in Excel ( Print Server )
  90. Unexpected result of booklet job with External Finisher. ( imagePRESS Server B5100/B4100 )
Canon imagePRESS C10000VPSeries Troubleshooting Manual Manual pdf 1 page image
Troubleshooting GuideimagePRESSC10000VPSeriesJuly 16, 2019Canon U.S.A., Inc.
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