Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxCause ActionThe machine is notpowered on.You cannot receive faxes if the power isturned off. Press the ON/OFF button to turnthe power on.After a power failure or disconnecting ofthe power cord, press the ON/OFF button toturn the power on.The machine'smemory is full.Either print or delete documents in memory (seePrinting or Deleting a Document in Memory) tofree up memory. Then ask the sender to resendthe fax.There was an errorduring reception.Check the LCD for an error message. SeeAn Error Message Is Displayed on the LCD.Print the Activity report and check for anerror. See Printing the Activity ReportManually.The telephone line isnot correctlyconnected.Check that the telephone line is connectedcorrectly to the Telephone Line Jack and that thetelephone (or another external device such as ananswering machine or a computer modem) isconnected correctly to the External Device Jack.Refer to your setup sheet.A paper size otherthan A4, Letter orLegal* is loaded.If a paper size other than A4, Letter or Legal* isloaded, incoming faxes are not printed and arestored in memory. Change the paper to A4,Letter or Legal* size, then press the OK buttonon the machine.198
