Countermeasures for Each Message2KUS-08YIf you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on thedisplay. Find out more information about messages in the following list.A counterfeit or non-Canon drum cartridge may be in use. The amountremaining in the cartridge cannot be displayed correctly./A counterfeit ornon-Canon drum cartridge may be in use.The drum cartridge used may not be a genuine Canon product.● Only genuine Canon drum cartridges should be used as replacement drum cartridges.Consumables(P. 461)A counterfeit or non-Canon toner cartridge may be in use. The amountremaining in the cartridge cannot be displayed correctly./A counterfeit ornon-Canon toner cartridge may be in use.The toner cartridge used may not be a genuine Canon product.● Only genuine Canon toner cartridges should be used as replacement toner cartridges.Consumables(P. 461)Amount remaining in drum cart. cannot be displayed correctly./Amount incart. cannot be displ. correctly. (for drum cartridge)The drum cartridge is not installed correctly, or there is possible trouble on the drum cartridge.● Reinstall the drum cartridge. If this message does not disappear after reinstalling several times, the drumcartridge might be possibly broken. Contact the store where you purchased the drum cartridge, or consultthe Canon Customer Help Center.Replacing the Drum Cartridge(P. 448)You might not be using a Canon genuine drum cartridge.● We recommend Canon genuine drum cartridges as replacement drum cartridges.Consumables(P. 461)Amount remaining in tnr. cart. cannot be displayed correctly./Amount in cart.cannot be displ. correctly. (for toner cartridge)The toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge.Troubleshooting492
