7-52Troubleshooting7When Data is Not Sent to the PrinterWhen the Printer is Shared on a NetworkThe following are probable causes when the printer is shared on a network, and thedata cannot be printed because it is not sent to the printer. Take the appropriatemeasures.The printer is not turned ON.Cause 1 The power plug is unplugged from the AC power outlet.Remedy Plug the power plug into the AC power outlet.Cause 2 The printer is plugged to an extension cord or multiple power strip.Remedy Plug the power plug of the printer directly into an AC power outlet on the wall.Cause 3 The breakers have tripped.Remedy Reset the breakers on the switch board.Cause 4 There is a break in the power cord.Remedy If the printer is turned ON after replacing the power cord with the one that is ofthe same type and is used for other device, there is a break in the power cord.In this case, purchase a new power cord and replace it with the broken one.The interface cable is not connected properly.Cause 1 The interface cable is disconnected.Remedy Make sure that the printer is connected to the print server, and the print serveris connected to the client computer by the interface cable properly.Cause 2 An inappropriate USB cable is being used.Remedy When connecting the printer using a USB cable, use a USB cable appropriatefor the USB interface of this printer. The USB interface of this printer is USB 2.0Hi-Speed (Windows 2000/XP/Server 2003 only) and USB Full-Speed (USB1.1equivalent). Use a USB cable with the following symbol.A problem has occurred in the print server.Cause 1 The print server is not turned on.Remedy Turn on the print server.
