7-46Troubleshooting7Installation ProblemsUninstalling the USB Class DriverUninstalling the USB class driver is required when you cannot install the CAPTsoftware properly after uninstalling it once or when you cannot uninstall the CAPTsoftware.1 Make sure that the computer is connected to the printer withthe USB cable and that the printer is ON.2 From the [Start] menu, select [Control Panel], and then click[Add or Remove Programs].For Windows 98/Me/2000: From the [Start] menu, select [Settings] ➞ [ControlPanel], and then double-click [Add/Remove Programs].For Windows Server 2003: From the [Start] menu, select [Control Panel] ➞ [Addor Remove Programs].3 Make sure that [Canon LBP5100] is not displayed in the [Addor Remove Programs] dialog box, and then click [ ].For Windows 2000: Make sure that [Canon LBP5100] is not displayed in the[Add/Remove Programs] dialog box, and then click [ ].For Windows 98/Me: Make sure that [Canon LBP5100] is not displayed in the[Add/Remove Programs Properties] dialog box, and then click [ ].