7-42Troubleshooting7Installation Problems2. Select the print server from [My Network Places] (from [NetworkNeighborhood] for Windows 98), then confirm the icon for this printer.If you cannot find the icon for this printer, ask your network administrator.To install the printer driver, double-click the icon for this printer or drag anddrop it into the [Printers and Faxes] folder or [Printers] folder and follow theinstructions on the screen.Remedy 2 When installing the CAPT software from [Add Printer Wizard] and specifying thenetwork path using "\" directly, check if the correct path is specified as "\\theprint sever name (the computer name of the print server)\the printer name".Printing a Test PageCheck the following items if nothing is printed when printing from an application:1 Check if any error message is displayed in the Printer StatusWindow.IMPORTANTIf any error message appears, follow the directions in the message displayed in thePrinter Status Window. For details on the Printer Status Window, see "PrinterStatus Window," on p. 5-89.2 Print a test page.● For Windows 98/Me❑ Select the icon for this printer in the [Printers] folder, then select [Properties]from the [File] menu.
