7-2 Troubleshooting MapTroubleshooting7Troubleshooting MapIf any problem occurs while you are using the printer, follow the flow chart shownbelow to check the problem.Printing isimpossible.Print qualitydeteriorates.An errormessage appearson the PrinterStatus Window.The printerdriver failsto print.YesYesYesNoNoNoNoNoNoNoNoNoNoYes Toner density is set to light.(See "Printing with Toner DensityAdjusted," on p. 5-66)Toner runs low.(See "Replacing Toner Cartridges,"on p. 6-2)The printer is not connected to yourcomputer.(See "Connecting to a Computer," on p. 2-31)Follow the messages displayedon the Printer Status Window toremedy an error.(See "Printer Status Window," onp. 5-89)The power cord is not connected.The power switch is turned OFF.(See "Turning the Printer ON/OFF," on p. 2-36)NoThe (Load Paper) indicator is on orblinking.(See "Loading Plain Paper, Heavy Paper,Transparencies, or Labels in the PaperSource," on p. 3-17, "Loading Index Card SizeMedia in the Paper Source," on p. 3-29,"Loading Envelopes in the Paper Source," on p.3-40, "Loading Custom Size Paper (Non-Standard Paper) or Paper at a Size ofStatement, Foolscap, or 16K in the PaperSource," on p. 3-51)The (Alarm) indicator is on or blinking.(See "The Alarm Indicator is On/Blinking," onp. 7-20)The printer is installed in anadverse environment.(See "Installation Site," on p. 2-3)Other Problems(See "Print Quality Problems," onp. 7-25)Paper Problems(See "Paper Problems," onp. 7-37)The printer driver is not installed properly.(See "Installation Problems," on p. 7-39)The printer driver is not installed properly.(See "Installation Problems," on p. 7-39)
