Advanced Guide > About Network Communication > Troubleshooting > Checking Information about the NetworkChecking Information about the NetworkChecking the IP Address or the MAC Address of the MachineChecking the IP Address or the MAC Address of the ComputerChecking If the Computer and the Machine, or Computer and the Access Point Can CommunicateChecking the Network Setting InformationChecking the IP Address or the MAC Address of the MachineTo check the IP address or the MAC address of the machine, display the network settinginformation using the Operation Panel of the machine.Changing the Machine Settings on the LCDTo display the network setting information using the Canon IJ Network Tool, select NetworkInformation on the View menu.Canon IJ Network Tool MenusChecking the IP Address or the MAC Address of the ComputerTo check the IP address or MAC address assigned to the computer, follow the procedure below.1. Click Start > All Programs (or Programs) > Accessories > Command Prompt.2. Enter "ipconfig/all" and press the Enter key.The IP addresses and the MAC addresses of the network devices installed on your computerare displayed. When the network device is not connected to the network, the IP address is notdisplayed.Checking If the Computer and the Machine, or Computer and the Access Point CanCommunicateTo check that communication is available, perform the ping test.1. Display the command prompt.Windows Vista or Windows XPFrom the Start menu, select All Programs, Accessories, and Command Prompt.Windows 2000From the Start menu, select Programs, Accessories, and Command Prompt.2. Type the ping command and the IP address of the target printer or the target access point,and then press the Enter key.ping XXX.XXX.XXX.XXX"XXX.XXX.XXX.XXX" is the IP address of the target device.If the communication is available, a message such as the following is displayed.Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255When Request timed out is displayed, the communication is not available.Checking the Network Setting InformationCheck the Network Setting Information of the machine using the Operation Panel of the machine.Changing the Machine Settings on the LCDPage topPage 794 of 815 pagesChecking Information about the Network
