Advanced Guide > Troubleshooting > Error Message Appears on a PictBridge Compliant DeviceError Message Appears on a PictBridge Compliant DeviceThe following are the possible errors that may occur when printing directly from a PictBridge compliantdevice and the countermeasures to clear them.NoteThis section describes errors that are indicated on Canon-brand PictBridge compliant devices. Theerror messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take theappropriate action to clear the error. For details, see An Error Message Is Displayed on the LCD .For the errors indicated on the PictBridge compliant device and their solution, also refer to theinstruction manual of the device. For other troubles on the device, contact the manufacturer.Error Message On PictBridgeCompliant Device Action"Printer in use" If the machine is printing from the computer or warming up,wait until the job ends.When it is ready, the machine starts printing automatically."No paper" Load paper on the Rear Tray, and select Continue* in thedisplay on your PictBridge compliant device.* To resume printing, you can also press the OK button onthe machine instead of selecting Continue on the device."Paper jam" Select Stop in the display on your PictBridge compliantdevice to stop printing.Remove the jammed paper, load new paper, press the OKbutton on the machine, and try printing again."Printer cover open" Close the Scanning Unit (Cover) on the machine."No print head" The Print Head is defective or is not installed.Check: See Print head is not installed. in An Error MessageIs Displayed on the LCD and take the appropriate action."Waste tank full"/"Ink absorber full" The ink absorber is nearly full.Check: See Contact the support center or service center forink absorber replacement. in An Error Message Is Displayedon the LCD and take the appropriate action."No ink"/"Ink cassette error"The ink tank is not installed properly or empty.Check the error message on the LCD and take theappropriate action to resolve the error.An Error Message Is Displayed on the LCD"Ink Error" An ink tank that was once empty is installed.Check: See The remaining level of the following ink cannotbe correctly detected. in An Error Message Is Displayed onthe LCD and take the appropriate action."Hardware Error" Ink tank errors have occurred.Replace the ink tank.Routine Maintenance"Printer error" An error requiring servicing may have occurred. (The Powerlamp flashes green and Alarm lamp flashes orangealternately.)Disconnect the USB cable between the machine and thePictBridge compliant device, turn off the machine, andunplug the power cord of the machine from the powersupply.Plug the power cord of the machine back in, turn on themachine, and then reconnect the PictBridge compliantdevice to the machine.If the same error occurs, contact your Canon servicePage 706 of 815 pagesError Message Appears on a PictBridge Compliant Device
