Advanced Guide TroubleshootingContents > Routine Maintenance > Cleaning the Paper Feed RollerCleaning the Paper Feed RollerIf the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform thisonly when necessary.You need to prepare: three sheets of A4 or Letter-sized plain paper1. Make sure that the power is turned on, and remove any paper from the machine.2. Open the Paper Output Tray gently, and open the Output Tray Extension.3. Clean the Paper Feed Roller.(1) Select Settings on the HOME screen, and press the OK button.(2) Select Maintenance, and press the OK button.(3) Select Roller cleaning, and press the OK button.(4) Select Yes, and press the OK button.(5) Select the paper source to clean (Rear tray or Cassette), and press the OKbutton.The Paper Feed Roller will rotate as it is cleaned.4. Make sure that the Paper Feed Roller stops rotating, and load paper.Load three sheets of A4 or Letter-sized plain paper in the paper source you selected in the procedure of (5) instep 3.5. Repeat the procedures of (3) to (5) in step 3 again.The paper is ejected after cleaning.If the problem is not resolved after cleaning the Paper Feed Roller (A) in the Rear Tray, turn off the power,unplug the power cord, then wipe the Paper Feed Roller located in the center inside the Rear Tray with amoistened cotton swab or the like. Rotate the roller manually in the direction of the arrow (B) as youclean it. Do not touch the roller with your fingers; rotate it with the cotton swab.Page 100 of 815 pagesCleaning the Paper Feed Roller