We recommend printing curl-corrected paper one sheet at a time.NoteDepending on the media type, the paper may be smudged or may not be fed properly even if itis not curled. In such cases, follow the procedure described above to curl the paper beforeprinting. This may improve the print result.Check 4: If you are printing on thick paper, select the Prevent paperabrasion setting.Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head andthe loaded paper. If you notice abrasion even with the media type set correctly to match the loadedpaper, set the machine to prevent paper abrasion by using the Operation Panel or the printer driver.Print speed is reduced if you are selecting the Prevent paper abrasion setting.* Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remainsenabled for all subsequent print jobs.To set by using the Operation PanelFrom the HOME screen, select Settings, Device settings, and Print settings in this order, andthen set Prevent paper abrasion to ON.Changing the Machine Settings on the LCDTo set by using the printer driverOpen the printer properties dialog box, and in Custom Settings in the Maintenance sheet, selectthe Prevent paper abrasion check box, and then click Send.To open the printer properties dialog box, see Opening the Printer Properties Dialog Box(Windows) .In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Preventpaper abrasion check box, and then click Send.To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility (Macintosh) .Check 5: If the intensity is set high, reduce the Intensity setting in theprinter driver and try printing again.If you are using plain paper to print images with high intensity, the paper may absorb too much inkand become wavy, causing paper abrasion.When printing from your computerReduce the Intensity setting in the printer driver and try printing again.1. Open the printer properties dialog box.Opening the Printer Properties Dialog Box (Windows)Click Here: Printer Driver* Before clicking here to open the printer properties dialog box, quit the running applicationsoftware.2. On the Main sheet, select Manual for Color/Intensity, and then click Set.3. Drag the Intensity slide bar on the Color Adjustment sheet to adjust theintensity.Page 683 of 815 pagesPaper Is Smudged/Printed Surface Is Scratched