Panasonic WV-CU980/G Operating Instructions Manual

Also see for WV-CU980: Software update procedure

Panasonic WV-CU980/G Operating Instructions Manual Manual pdf 44 page image

44Before asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is notdescribed below.Symptom Cause/solution Ref. pagesThe power supply to thisequipment is not turned on.• Has the power supply plug been inserted securely in the AC powersupply socket?Check if it has been connected.−• Has the power supply cord been inserted securely in the AC adapter?Check if it has been inserted properly. 14• Has the DC plug been inserted securely in the power supplyterminals of this equipment?Check if it has been inserted securely.14The display is dark /the textcharacters are not displayedproperly.• Has the display brightness and contrast been set correctly?Check the adjustment values. 23Login screen is not displayed.• The power supply may have been turned ON while multiple buttonsfor maintenance functions are pressed down.Confirm that no buttons are being pressed down, and turn on thepower again.38Cannot control cameras withthe joystick.• The joystick unit and the main unit may not have been connectedcorrectly.Check the connection.14• The user who has logged into the system may not be authorizedwith the function level for operating those buttons.Check the function level settings of the logged in user.34Panning, tilting, or zooming isactivated even when you arenot controlling the joystick.• The joystick unit and the main unit may not have been connectedcorrectly.Check the connection.14• Has the joystick unit been calibrated?Carry out calibration. 38The speed of panning andtilting vary depending on thedirection of tilting the joystick.• Has the joystick unit been calibrated?Carry out calibration. 38User cannot log into thesystem.• Have you input the user ID correctly?Input again the correct user ID. 36• Have you input the password correctly?If a mistake is made in inputting the password, the display returns tothe login screen, and input again starting from the user ID.36Buzzer does not sound.• Have the alarm sound setting and the button operation soundsetting been turned on?Check the setting.24There is a button that causesno action even when it ispressed.• Is it a button that can be used for the selected group or camera?The functions that can be executed differ depending on the unitsselected.For details, refer to the instruction manual of the PC software.−• The user who has logged into the system may not be authorizedwith the function level for operating those buttons.Check the function level settings of the logged-in user.34Troubleshooting