1.3.1.2 Call Forwarding (FWD)DescriptionExtensions and incoming call distribution groups can forward their calls to preset destinations. There areseveral different types of forwarding, and the circumstances under which the calls are forwarded for each typediffer as follows:Type CircumstanceAll Calls Any timeFollow Me:When an extension user fails to set this feature before leaving thedesk, this feature can be set from the destination extension.Busy When the extension user’s line is busy.No Answer When the extension user does not answer within a preprogrammedtime.Busy/No Answer When the extension user’s line is busy or the user does not answerwithin a preprogrammed time.Depending on the type of incoming intercom or trunk calls, it is possible to set a different destination for each.Intercom Callsto ExtensionTrunk Calls toExtensionForwards toAnother ExtensionIntercom Callsto ExtensionAvailable Forwarding Type:Forwards toOutside PartyExtensionIntercom Calls toIncoming CallDistribution GroupTrunk Calls toIncoming CallDistribution GroupForwards toAnother ExtensionForwards toOutside PartyAvailable Forwarding Type: All CallsIncoming Call Distribution GroupAll CallsBusyNo AnswerBusy/No AnswerFeature Guide 671.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)