List of Error Messages8-468 TroubleshootingList of Error MessagesThis section explains the various messages that appear on the touch panel display, along withpossible causes and remedies.For explanations of messages that are not listed here, see the Sending and Facsimile Guideand the Network Guide.Self-Diagnostic DisplayIf the machine displays a self-diagnostic error message, follow the instructions on the touchpanel display.Self-diagnostic error messages appear on the touch panel display when:• scanning or printing cannot be performed because of an operational error.• you need to make a decision or take some action during scanning, copying, or printing.• you need to make a decision or take some action while browsing the network.The following is a list of self-diagnostic error messages, along with their possible causes andremedies.A4 Load Paper.Cause The optimum paper size selected by the Automatic Paper Selection mode is not available inthe machine.Remedy Load the indicated paper size into the machine. If you press (Start) while this message isdisplayed, prints are made with the currently selected paper size.Remedy 1 If the message continues to be displayed even if the indicated paper size is loaded, setDrawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen)for that paper drawer to ‘On’. (See “Auto Paper Selection/Auto Drawer Switching,” onp. 4-27.)Check your document.Cause Paper or originals are jammed.Remedy Remove the jammed paper or originals. (See “Clearing Paper Jams” on p. 8-3, and “Feeder(DADF-P2)” on p. 8-16.)Load Paper.Cause 1 The machine has run out of paper. No more prints can be made.Remedy Load paper. (See “Paper Drawers,” on p. 7-2.)Cause 2 The paper drawer is not inserted correctly.Remedy Insert the paper drawer properly. (See “Paper Drawers,” on p. 7-2.)
