Chapter 12 131TroubleshootingCannot Install the MP DriversCause ActionThe installation place, distance,and/or angle is improper.When printing through infrared communication, confirm that the infraredcommunication ports on both the machine and the mobile phone are placedto face each other at the proper angle and distance, and that there isnothing to block the communication between them, and then try printingagain. The proper distance and angle for communication vary dependingon the specifications of your mobile phone and on external environment.Place the machine within 7.87" / 20 cm from the mobile phone for propercommunication.During infrared communication,infrared rays were interrupted oranother infrared communicationdevice is operating nearby.If infrared communication between the infrared ports of the machine andthe mobile phone is interrupted by any obstacle for ten and severalseconds or longer during printing, the paper on which data is being printedis ejected and the machine is reset. Remove the obstacle and retry printing.If an infrared communication device is operating nearby, interference canoccur and fail in printing the document to the end. While printing adocument through infrared communication, do not operate another infraredcommunication device, such as a remote controller of a TV, nearby.The version of the infraredcommunication port being used isnot compatible with IrDA.The infrared communication function of the machine is only compatiblewith mobile phones with IrDA compliant infrared communication ports.Printing through infrared communication cannot be performed by any othertypes of mobile phones.Cause ActionUnable to proceed beyond thePrinter Connection screenReinstall the MP Drivers.1. Click [Cancel] on the [Printer Connection] screen.2. Click [Start Over] on the [Installation Failure] screen.3. Click [Back] on the screen that appears next.4. Click [Exit] on the [Welcome] screen, then remove the CD-ROM.5. Turn the machine and the computer off.6. Check the cable connection.7. Restart the computer.8. Make sure that no other applications (including anti-virus software) arerunning in the background.9. Carefully follow the procedures described in the Easy SetupInstructions and reinstall the MP Drivers.
