14 TroubleshootingXerox Phaser 3635MFP User Guide 215Error and Fault CodesIf an abnormal condition arises in the machine or an incorrect operation isperformed, a message indicating the nature of the error is displayed on theUser Interface screen.Follow the on-screen prompts to correct the error.If the fault persists, Power Off / Power On.If the problem persists, call for service.Errors & Faults Description SolutionPaperFeederDoor Open The back cover or frontcovers are not securelylatched.Close the covers until they lock intoplace. If fault persists, call service.Tray Paper Low Paper supply in tray has runlow (fewer than 50 sheets).Load paper in the tray indicated bythe warning message.Paper Empty at Tray The copy paper in the papertray has run out.Load paper in the tray indicated bythe warning message.Paper Empty at BypassTrayThe copy paper in the bypasstray has run out.Load paper in the bypass tray.Tray Cassette Out Paper tray is not securelyclosed.Close the paper tray until it locksinto place.Jam from Tray Copy paper has jammed inthe paper tray.Open the indicated tray andremove the jammed paper.Open back and front covers andremove jam.Ensure the tray is properly loadedas overfilling can cause furtherjams.Duplex Jam Copy paper has jammed inthe side cover.Open the back covers and removethe jammed paper.Out Bin Full Output tray is more than 90%full.Remove printed material frompage output area.CRU Toner Low Print cartridge is almostempty.Open front cover. Remove printcartridge and gently shake it. Bydoing this, printing operations canbe temporarily resumed.Reinstall print cartridge. Close frontcover. Reorder print cartridge.Toner Empty Print cartridge is empty. Open front cover.Replace with new print cartridge.
