Samsung Officeserv 7100 Technical Manual

Also see for OFFICESERV 7100: Quick guide System administration guide User guide User manual User guide

Contents

OfficeServ 7100 PROGRAMMINGTECHNICAL MANUAL PART 2 JANUARY 20092.9.5UCD FINAL/INVALID DESTINATION NETWORK ROUTINGThis feature has been improved to allow UCD groups to overflow unanswered calls toother stations or station groups anywhere in the network. For example, call arriving atthe branch office can ring to a UCD; If the call goes unanswered for a predeterminedtime period, the call will then overflow, and ring to the final destination. The finaldestination can now be programmed as a station number or group number in the mainoffice or any other station or station group in the network.Notes:• Station groups must include local station only. Network groups are not supported.Station groups cannot include members from different nodes• Only the final destination or invalid destination setting can include network station orstation groups.• When CID in present, the CID information is passed across the network.• This feature is supported over Q-sig and IP networking.MMC INFORMATION:MMC 607 (set UCD FINAL DEST)MMC 733 (set INVLID DEST)GROUP OVERFLOW ACROSS THE NETWORKThis feature allows the overflow destination for a station group to exist in the samenode or a remote node within the network. An example of the how this works is thisfeature will allow calls to arrive and ring at the branch office. If the call is not answeredby any member of the branch office group within a preset time period, the calls willthen leave the branch office and overflow to a station group in the main office.Notes:• Station groups must include local stations only. Network groups are not supported.• Station groups cannot include members from different nodes.• Only the next port, final destination or invalid destination setting can includenetwork station groups.• When calls ringing at the originating group in one node overflow to a backup stationgroup in another node, the calls will stop ringing at the originating node and willonly ring at the overflow destination. The calls will not ring at the originating stationgroup and the overflowed group simultaneously.• The Group overflow feature only supports overflowing to other station group.Individual extensions or virtuals from another node cannot be assigned as anetwork overflow destination.• Calls are allowed to ping-pong from one network node to another. For example acall can ring a station group in the originating node, overflow to a station group inanother node, and then overflow back to the originating node or station group.