Samsung Chef Collection NX36R9966PS/AA User Manual

Also see for Chef Collection NX36R9966P Series: Installation manual

English 47TroubleshootingProblem Possible cause SolutionBurning or oilyodor coming fromthe vent.This is normal for anew oven and willdisappear within1/2 hour of the firstBake cycle.To speed the process, set a self-cleaningcycle for 3 hours. (See page 30.)Strong odor. This is temporary.The insulation around the inside of theoven emits an odor the first few times theoven is used.Oven racks aredifficult to slide. -Apply a small amount of vegetable oil toa paper towel and wipe edges of the ovenracks with the paper towel. Racks becomedull and hard to slide if they are left in theoven during a self-clean cycle.Fan noise. This is normal. The convection fan runs until the functionis over or the door is opened.Convection fan isnot working. - The fan starts automatically when theoven reaches the preheat temperature.OthersProblem Possible cause SolutionThe product is notlevel.The appliance has beeninstalled improperly.The leveling leg(s) is (are)damaged or uneven.Make sure the floor is level, strong,and stable. If the floor sags or slopes,contact a carpenter.Check and level the range. (See theInstallation instructions.)The kitchen cabinets arenot properly aligned andmake the range appear tobe not level.Ensure that cabinets are squareand provide sufficient room forinstallation.Food does not bakeor roast properly inthe oven.Wrong cooking mode isselected.See page 22.The oven racks have notbeen positioned properlyfor the food being cooked.See page 24.The cookware has notbeen positioned correctlyon the rack.See page 25.Oven thermostat needsadjustment.See page 36.There is aluminum foil onracks and/or oven bottom.Remove the foil.Food does not broilproperly in theoven.Oven controls not setproperly.See page 26.Oven door was not closedduring broiling.See page 22.The rack has not beenproperly positioned.See broiling guide on page 26.NX9900R_CHEF_NX36R9966PS_AA_DG68-01105A-01_EN+MES+CFR.indb 47 2019-03-08 12:33:17