22 SQT1211TroubleshootingBefore requesting service, make the followingchecks.If the problem remains unresolved, consult yourdealer for instructions.For further dedicated help, support andadvice about your ALL Series productplease visit:http://panasonic.jp/support/global/cs/audio/ALL/index.html(This site is in English only.)To return all settings to the factory defaults1 Turn this unit on.≥ If the network indicator is blinking in blue and red,proceed to the next step after the blinking stops.2 Touch and hold [Í/I].≥ The operation indicator (amber) starts to blink.3 While continuing to hold [Í/I], touch [NET].≥ The mode indicator (amber) blinks 4 times.Cannot turn on the unit.≥ After connecting the AC mains lead, waitabout 10 seconds before turning on the unit.Humming heard during playback.≥ There are cords of other appliances orfluorescent light near the unit’s AC mainslead. Turn the appliances off or keep themaway from the AC mains lead.The sound is distorted when using the AUXIN terminal.≥ High level of input signal distorts the sound.To reduce the input signal level, lower thevolume of the connected device or set thesound input level to “Normal level”. (l 16)The network indicator does not stop blinkingin blue and red.≥ The unit needs to be repaired. Consult yourdealer.The unit does not work as described in theOperating Instructions.≥ Update the unit’s firmware. (l 18)Pairing cannot be done.≥ Check the Bluetooth ® device condition.The device cannot be connected.≥ The pairing of the device was unsuccessful orthe registration has been replaced. Try pairingthe device again. (l 15)≥ This system might be connected to a differentdevice. Disconnect the other device and trypairing the device again.The device is connected but audio cannot beheard through this system.≥ For some Bluetooth® devices, you have to setthe audio output to “SC-ALL9” or “SC-ALL6”manually. Read the operating instructions forthe device for details.Connection is interrupted.Sound is interrupted/sound skips/there is alot of noise.≥ Remove any obstacle between this systemand the device.≥ Other devices that use the 2.4 GHz frequencyband (wireless router, microwaves, cordlessphones, etc.) are interfering. Bring theBluetooth® device closer to this system anddistance it from the other devices.≥ Select “Mode1” for stable communication.(l 16)If the above does not fix the problem, you maybe able to fix the problem by reconnecting thisunit and the Bluetooth ® device. (l 15)Do you have the latest firmwareinstalled?≥ Panasonic is constantly improving theunit’s firmware to ensure that ourcustomers are enjoying the latesttechnology. (l 18)GeneralBluetooth®