1.5 Making Call FeaturesFeature Guide 911.5.4.3 Account Code EntryDescriptionAn account code is used to identify outgoing trunk calls for accounting and billing purposes. The accountcode is appended to the SMDR call record. If, for example, a firm uses an account code for each client, thefirm can determine what calls were made for the client, and can submit a bill to the client according to theclient's account code on the SMDR call record.There are two methods of entering account codes as follows:One of the methods is selected for each extension on a COS basis.Conditions• An account code can be stored into Memory Dialling (e.g., One-touch Dialling).• Account ButtonA flexible button can be customised as the Account button. The Account button is used in place of thefeature number for entering an account code. This button is useful because it can be used at any time,while feature number entry is allowed only when hearing a dial tone before seizing a trunk.• Extension users can enter an account code at any time during a call, including after the call has beendisconnected and a reorder tone is heard. However, if an account code is entered after there is nolonger a reorder tone, the call will not be stored in the SMDR record.• If more than one account code is entered, the code entered last is printed out on SMDR.• Even in Forced mode, emergency numbers can be dialled out without an account code. (→ 1.5.4.2Emergency Call)• PT users can also enter an account code for incoming trunk calls during a conversation.• Verification Code EntryTo identify who made a trunk call for accounting and billing purposes, a verification code is used. Thiscode can be used at any extension. (→ 1.9.6 Verification Code Entry)Programming Manual ReferencesPC Programming Manual2.8.8 [2-6-1] Numbering Plan—Main—Features—Account Code Entry2.8.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—Account Code ModePT Programming Manual[508] Account Code ModeFeature Guide References1.20.2 Flexible Buttons1.26.1 Station Message Detail Recording (SMDR)2.2.1 Class of Service (COS)Mode DescriptionOption A user can enter an account code if needed at any time desired.Forced A user must always enter an account code before seizing a trunk.
