1.13 Holding Features182 Feature Guide1.13.4 Music on HoldDescriptionMusic can be played to a party that has been put on hold. The following music sources are available:a) Internal music sourceb) External music sourcec) Cyclic toneMusic Source Assignment[KX-TDA100/KX-TDA200/KX-TDA600]BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. Externalmusic port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal musicsource 1, or internal music source 2 is assigned to BGM2.Having two external music ports, for example, allows the use of the BGM feature (→1.17.4 BackgroundMusic (BGM)), while assigning a separate external music source (e.g., company message, advertisement)to Music on Hold.[BGM Number and the Music Source]Separate music sources can be assigned for the Music on Hold and the BGM features.[KX-TDA30]Only one external music port is available. If BGM is selected, it is possible to select whether external musicport, internal music port 1, or internal music port 2 is assigned to BGM.Conditions• Hardware Requirement: User-supplied music source (when an external music source is assigned)• Volume ControlIt is possible to change the volume of an internal and/or external music source.• Each tenant can select a music source to use for Music on Hold. The type of call determines whichtenant's music source is used, as follows:After finishing an incoming trunk call, if an extension user makes another call using the FLASH/RECALL (→ 1.11.6 Flash/Recall/Terminate) or EFA button (→ 1.11.7 External Feature Access (EFA)),BGM No. Music Source1 External music port 12 External music port 2, internal music source 1, or internal musicsource 2Type Music SourceIncoming Intercom Calls/Outgoing CallsSelected based on the tenant setting to which the extensionuser belongs.Incoming Trunk Calls Selected based on the tenant setting of the distribution method(DIL/DID/DDI/MSN).
