1.4 Answering FeaturesFeature Guide 831.4.1.4 Hands-free AnswerbackDescriptionA PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call whilein Hands-free Answerback mode, a hands-free conversation is established using one of the followingmethods:Conditions• Hands-free Answerback applies to:Intercom calls and trunk calls, including calls directed to an incoming call distribution group in UCD orPriority Hunting distribution method. (→ 1.2.2.2 Group Call Distribution)• Hands-free Answerback for Trunk CallsSystem programming is required to use this feature.• Hands-free Answerback for Calls From an Extension That Placed a Trunk Call on ConsultationHoldCalls from an extension that placed a trunk call on Consultation Hold can be treated by this feature aseither intercom calls or trunk calls, depending on system programming. If treated as intercom calls, thecall will be established immediately.When transferring a call from an analogue trunk, users are strongly recommended to perform ascreened transfer, so that the outside caller is not automatically connected to an extension usingHands-free Answerback when the extension user is absent.• Secret MonitorThe beep tone that the called party hears before answering can be eliminated through systemprogramming.• Alternate Receiving/Calling Mode (Ring/Voice) OverrideHands-free Answerback overrides the Alternate Receiving mode preset on the telephone and theAlternate Calling mode from the caller.• Hands-free Answerback with HeadsetThe Hands-free Answerback feature can also be used with a headset.Programming Manual ReferencesPC Programming Manual2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone—Tone Length—Reorder Tone for PT Hands-free2.8.17 [2-9] System Options→ Option 1—PT Operation—Automatic Answer for Call from CO after→ Option 3—Confirmation Tone—Tone 2 : Paged / Automatic Answer→ Option 4—Transfer—Automatic Answer for Transferred Call2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 5→ Automatic Answer for CO Call→ Forced Automatic AnswerType Answering MethodIntercom Call Established immediately after a beep tone at the called extension andthe caller hears a confirmation tone.Trunk Call Established after a specified number of rings, a called extension hearsa beep tone.
