Canon imageRUNNER 3300 Series Manual

Also see for imageRUNNER 2200 Series: Guide Copying guide

Contents

Canon imageRUNNER 3300 Series Manual Manual pdf 63 page image

When a Message Is Displayed 5-35TroubleshootingWhen a Message Is DisplayedIf the printer is unable to print for some reason, the error indicator lights up and amessage indicating the cause of the problem is displayed on the touch paneldisplay. When these messages are displayed, take the following action to solve theproblem.NOTE• When a message indicating another problem occurs at the same time as the first errormessage, a warning message will not be displayed.• When the message is shown with the "Error Skip" mark, you can bypass the error andcontinue printing by pressing [Error skip]. However if you do this, print data may be lost orthe data may not be printed correctly. If you want to cancel the procedure, cancel theprint job to remove the cause of the problem, and print the data again.• To perform an error skip, press [Print] on the System Monitor screen, select the jobcontaining the error, then press [Details] and [Error Skip].• To cancel a print job, press [Print] on the System Monitor screen, select the jobcontaining the error, then press [Cancel]. (See "Canceling a Job," in the ReferenceGuide.)PDL Offending CommandE677-5801 PDL Accelerator Service CallE677-5802 PDL Initialize Error Service CallCause The printer was unable to understand a print command it received.Solution Try resending the PS job. If the problem persists, verify the PS options in the applicationand print again.Cause An internal error has occurred for the printer function.Solution Perform a printer reset to try to initialize the function again. If this error persists, contact aservice representative.Cause An error occurred during the initialization of the printer function.Solution Perform a printer reset to try to initialize the function again. If this error persists, contact aservice representative.