Scanner Driver Error MessagesError Message SolutionError in scanner. See the manual for solutions. • Make sure that your scanner orprinter and the computer areconnected correctly.• Your scanner or printer may bedamaged.Restart the computer, then reconnectyour scanner. If the same errormessage still appears, contact theservice center.USB connection:Cannot communicate with scanner for these reasons:- Scanner is turned off.- USB cable is disconnected.Please check and try again.• Make sure that your scanner orprinter is turned on.• Make sure that the selected scanneris correct. Refer to the application'smanual for details.• With USB connection, check theconnection of the USB cable andreconnect as required.Network connection:Cannot communicate with scanner for these reasons:- Scanner is turned off.- (If using Wired LAN connection) It is disconnected from Wired LAN.- (If using wireless LAN connection) Signal strength is poor due toobstructions.- Network connection is prohibited by security software.- Different scanner on the network is selected.Please check and try again.• With network connection, check theconnection status and reconnect asrequired.A required file is missing or corrupted, or settings are incorrect. Try theinstallation again.• Reinstall the scanner driver from theweb page.Cannot write or read file. • Exit running applications, check thatthere is sufficient free space on thehard disk, then scan again.• Make sure that there is no problemwith the destination folder, file name,or access permission.There is not enough free disk space to complete the scan. • Delete unnecessary files on the harddisk and scan again.Printer is in use or an error has occurred. Check status. • Check the printer status.The scanner is not available while in use by another application or user. • Close the other application.541
