Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the machine.Check the cause of your problem according to the connection method.Cannot Communicate with Machine over Wireless LANCannot Communicate with Machine while It Is in Access Point ModeNote• For problems on printing with other connection methods or more on performing settings of eachconnection method:Using PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud PrintCannot Communicate with Machine over Wireless LANIf your smartphone/tablet cannot communicate with the machine, check the following.Check1 Make sure machine is turned on.Check2 Is Wi-Fi lamp of machine lit?If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.1. Press and hold Wi-Fi button, and then release button when ON lamp flashes.2. Press Color button, Black button, and then Wi-Fi button in this order.When the ON lamp changed from flashing to lit and the Wi-Fi lamp lights up, the wireless LAN isenabled.Check3 Are network settings of machine identical with those of wireless router?Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) areidentical with those of the wireless router.To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network settings of the machine, print out the network setting information.Printing Network SettingsIf the network settings of the machine are not identical with those of the wireless router, change the networksettings of the machine to match with those of the wireless router using IJ Network Tool.Check4 Are network settings of your smartphone/tablet identical with those of wirelessrouter?Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)are identical with those of the wireless router.To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.488
