136 Chapter 12TroubleshootingProblems Scanning Scanner won’t work ScanGear MP won’t startCause ActionThe machine is not recognized bythe computer.Restart the computer.This may enable the computer to recognize the machine.Cause ActionScanner driver (ScanGear MP) notinstalled.Set the Setup CD-ROM and install the software.Scanner is not selected in theapplication software.In the application software, select this machine in [Select Source] or[Import] under the [File] menu.Example: ArcSoft PhotoStudio*Display may differ depending on your operating system.If you are using an older application software, the menu item may benamed [Select TWAIN-compliant device] instead of [Select Source].The feature of the applicationsoftware does not support TWAIN.Start ScanGear MP from within a TWAIN compatible software.