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126 Chapter 12TroubleshootingInner Cover is not closedcompletely.Close the Inner Cover completely. Paper does not feed properly if theInner Cover is even slightly open.The media type is not selectedcorrectly in the printer driver.On the [Main] tab of the printer driver, ensure that the [Media Type]selected matches the paper loaded. The print surface is smudged withsome printing jobs despite being set correctly. Should this occur, on the[Maintenance] tab, click [Custom Settings] and place a check in [Preventpaper abrasion].In the [Print] dialog box of the printer driver, select [Quality & Media] fromthe pop-up menu, and then ensure that the [Media Type] selected matchesthe paper loaded. Additionally, the print surface may become smudgedwith some printing jobs despite being set correctly. Should this occur,click on [Custom Settings] from the Canon IJ Printer Utility pop-up menuand place a check in [Prevent paper abrasion].Paper is loaded incorrectly. Load in the portrait orientation regardless of the print direction of the AutoSheet Feeder or Cassette.Ensure that paper is loaded correctly. Slide the Paper Guides against thepaper stack.The paper stack exceeds thecapacity of the Auto Sheet Feeder.The paper cannot be fed normally depending on its media type or yourenvironment where the temperature and humidity are high or low. In thatcase, reduce the amount of paper to half (approx. 0.2" / 5 mm in height).Note If printing surface abrasion is not resolved even after taking theactions above:Follow the procedure below to specify to.The procedure below can also be used when printing directly from adigital camera.1. Display the Device settings screen. See “Display the Devicesettings screen.” on page 92.2. Use [ ] or [ ] to select , then press [OK].3. Use [ ] or [ ] to select , then press[OK].4. Use [ ] or [ ] to select , then press [OK].*After finishing printing, use the same procedure to specify paper abrasion> back to .Cause Action
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