114 Chapter 12Troubleshootingz “Cannot Scan Films” on page 140z “Thumbnail Display does not display correctly after previewing” on page 140z “Cannot obtain a clean scan, colors scan incorrectly” on page 141z “Image becomes too dark or too bright when cropping frame is moved, expanded orcontracted” on page 141z “An Error Message Appears on the Screen” on page 141z “Service Error 5100 is Displayed” on page 141z “Writing Error/Output Error/Communication Error” on page 142z “When an Error is Displayed Regarding Automatic Duplex Printing” on page 143z “Error No.: 300 is Displayed” on page 143z “Error No.: 1700 is Displayed” on page 144z “Error No.: 1851 is Displayed” on page 144z “Error No.: 1856 is Displayed” on page 144z “Error No.: 2001 is Displayed” on page 144z “Error No.: 2500 is Displayed” on page 145z “For Windows Users” on page 145If an error occurs when the machine is connected to a computerWhen an error occurs in printing such as the printer is out of paper or paper jams, a troubleshootingmessage is displayed automatically. Take the appropriate action described in the message.The message may vary depending on the version of your Windows operating system.