Advanced Guide > Troubleshooting > Problems with Scanning > Error Message Appears and the ScanGear (ScannerDriver) Screen Does Not AppearS904Error Message Appears and the ScanGear (Scanner Driver)Screen Does Not AppearCheck 1: Make sure that the machine is turned on.Check 2: Turn off the machine, then reconnect the USB cable and replugthe power cord.Check 3: Connect the USB cable to a different USB port on the computer.Check 4: If the USB cable is connected to a USB hub, remove it from theUSB hub and connect it to a USB port on the computer.Check 5: Make sure that the MP Drivers is installed.If it is not installed, insert the Setup CD-ROM into the computer's disc drive, then select Custom Installand install MP Drivers.Check 6: On the File menu of the application, select Select Source andselect the machine.NoteThe operation may differ depending on the application.Check 7: Make sure that the application is TWAIN-compliant.You cannot open ScanGear (scanner driver) from applications not supporting TWAIN.Check 8: Exit ScanGear if it is running on another application.Page topPage 650 of 707 pagesError Message Appears and the ScanGear (Scanner Driver) Screen Does Not ...
