A Message Is DisplayedThis section describes some of the errors or messages.Note• A Support Code (error number) is displayed on the computer for some error or message. For details onerrors with Support Codes, refer to Support Code List.Error Regarding the Power Cord Being Unplugged Is DisplayedWriting Error/Output Error/Communication ErrorOther Error MessagesThe Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is DisplayedError Regarding the Power Cord Being Unplugged Is DisplayedThe power cord may have been unplugged while the machine was still on.Check the error message that appears on the computer, then click OK.The machine starts printing.See Notice for Unplugging the Power Cord for unplugging the power cord.Writing Error/Output Error/Communication ErrorCheck1 If the ON lamp is off, make sure that the power plug is plugged in, then turnthe machine on.While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit.Check2 Make sure that the printer port is configured appropriately in the printer driver.* In the following instructions, "XXX" signifies your machine's name.1. Log on as a user account with administrator privilege.2. Select items as shown below.• In Windows 8.1 or Windows 8, select Control Panel from the Settings charm on Desktop >Hardware and Sound > Devices and Printers.• In Windows 7, select Devices and Printers from the Start menu.• In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.• In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printersand Faxes.3. Open the properties of printer driver for the machine.• In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" isyour machine's name), then select Printer properties.• In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is yourmachine's name), then select Properties.4. Click the Ports tab to confirm the port settings.Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing inthe Printer column is selected for Print to the following port(s).666
