Paper Is Smudged/Printed Surface Is ScratchedPaper Is SmudgedThe Edges of Paper Are Smudged Printed Surface Is SmudgedPrinted Surface Is ScratchedCheck1 Did you confirm the paper and print quality settings?Print Results Not SatisfactoryCheck2 Is the appropriate type of paper used?Check to see if the paper you are printing on is suitable for your printing purpose.Media Types You Can UseCheck3 Load the paper after correcting its curl.We recommend putting unused paper back into the package and keeping it on a level surface.• For Plain PaperTurn the paper over and reload it to print on the other side.Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load thepaper with the other side facing up. It may resolve the problem.• For Other PaperIf the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may besmudged or may not be fed properly. In such cases, follow the procedure described below to correct thepaper curl.1. Roll up the paper in the opposite direction to the paper curl as shown below.622