Cadillac and General Motors of Canada Limitedreserve the right to limit services or reimbursementto an owner or driver when, in their solediscretion, the claims become excessive infrequency or type of occurrence.Roadside Service is not part of or included in thecoverage provided by the New Vehicle LimitedWarranty. Cadillac General Motors of CanadaLimited reserve the right to make any changes ordiscontinue the Roadside Service program atany time without notification.Towing and Road Service ExclusionsSpecifically excluded from Roadside Servicecoverage are towing or services for vehiclesoperated on a non-public roadway or highway,fines, impound towing caused by a violationof local, Municipal, State, Provincial or Federallaw, and mounting, dismounting or changingof snow tires, chains, or other traction devices.Courtesy TransportationTo enhance your ownership experience, we andour participating dealers are proud to offerCourtesy Transportation, a customer supportprogram for new vehicles.The Courtesy Transportation program isoffered to customers in conjunction with theBumper-to-Bumper coverage provided by the NewVehicle Limited Warranty. Several transportationoptions are available when warranty repairsare required. This will reduce your inconvenienceduring warranty repairs.Scheduling Service AppointmentsWhen your vehicle requires warranty service, youshould contact your dealer and request anappointment. By scheduling a service appointmentand advising your service consultant of yourtransportation needs, your dealer can helpminimize your inconvenience.If your vehicle cannot be scheduled into theservice department immediately, keep driving ituntil it can be scheduled for service, unless,of course, the problem is safety-related. If it is,please call your dealership, let them know this, andask for instructions.If the dealer requests that you simply drop thevehicle off for service, you are urged to do so asearly in the work day as possible to allow forthe same day repair.534
