Using the Client Monitor Window 421The window begins accumulating data as soon as the monitoring servicebegins monitoring client activity traps from WX switches. The windowaccumulates data from up to 1000 traps, then begins discarding theoldest traps to make way for new traps.If data does not appear in the window, check the bottom of the windowfor a message. If the message Error: The requested service is not enabledis displayed, you need to enable the Client Monitor options on themonitoring service. By default, the monitoring service does not provideclient data to the Monitor tab. To enable the service to provide clientdata, enable the Client Monitor options on the Monitoring Settings tab ofthe 3WXM Service Setup window. (See “Changing Monitoring Settings”on page 552.)Toolbar Options Table 32 lists the options on the Client Monitor window’s toolbar.Table 32 Toolbar Options in Client Monitor WindowOption DescriptionRefresh Refreshes the data by immediately polling the monitoringservice when you click the icon.Auto Refresh Sets the window to automatically refresh the data atregular intervals, based on the polling interval of themonitoring service.Find User Displays the Find Clients dialog box, which lets you finduser session data and add users to the watch list. (See“Managing the Client Watch List” on page 440.)Monitor Performance Displays the Statistics tab, which contains detailedperformance data for a user. (See “Accessing RealtimePerformance Statistics” on page 452.)Terminate Ends a user’s session. The user is disassociated from theradio. (See “Terminating a Client’s Session” on page 445.)Locate Displays the user’s location on the floor plan. (See“Displaying a Client’s Geographical Location” onpage 445.)Remove Watch Removes the user from the tracking list, so that 3WXMstops collecting session and roaming data for the user.Report Opens the Watch List Client Report dialog box, whichenables you to generate a report for specific clients on thewatch list. (See “Generating a Watch List Client Report”on page 491.)
