ContentsXerox ® WorkCentre® 7220/7220i/7225/7225i Color Multifunction Printer 7User Guide9 Maintenance 189General Precautions ...................................................................................................................................................190Cleaning the Printer ...................................................................................................................................................191Cleaning the Document Glass and Document Cover ............................................................................191Cleaning the Document Feed Rollers ..........................................................................................................192Cleaning the Printer Exterior...........................................................................................................................192Cleaning the Printer Interior ...........................................................................................................................193Routine Maintenance ................................................................................................................................................197Replacing the Toner Cartridges .....................................................................................................................197Replacing the Waste Toner Container ........................................................................................................199Replacing the Drum Cartridges .....................................................................................................................201Replacing the Transfer Belt Cleaner ............................................................................................................204Replacing the Second Bias Transfer Roller ................................................................................................206Resetting Supply Life Counters ......................................................................................................................209Replacing Staple Cartridges ............................................................................................................................209Emptying the Hole Punch Waste Container .............................................................................................214Billing and Usage Information ..............................................................................................................................216Ordering Supplies ........................................................................................................................................................217Locating the Serial Number ............................................................................................................................217Consumables ........................................................................................................................................................217Routine Maintenance Items ...........................................................................................................................217Other Supplies ......................................................................................................................................................218When to Order Supplies ....................................................................................................................................218Viewing Printer Supply Status ........................................................................................................................218Recycling Supplies...............................................................................................................................................218Moving the Printer ......................................................................................................................................................21910 Troubleshooting 221General Troubleshooting .........................................................................................................................................222Printer Has Two Power Switches ...................................................................................................................222Restarting the Printer ........................................................................................................................................223Printer Does Not Turn On.................................................................................................................................223Printer Resets or Turns Off Frequently ........................................................................................................224Printing Takes Too Long ...................................................................................................................................224Document Fails to Print ....................................................................................................................................225Document Prints from Wrong Tray ..............................................................................................................226Printer is Making Unusual Noises..................................................................................................................226Automatic 2-Sided Printing Problems .........................................................................................................226Date and Time Are Incorrect ..........................................................................................................................226Scanner Errors.......................................................................................................................................................227Jams .................................................................................................................................................................................228Clearing Paper Jams ..........................................................................................................................................229Clearing Jams in the Office Finisher LX ......................................................................................................242Minimizing Paper Jams .....................................................................................................................................243Troubleshooting Paper Jams ..........................................................................................................................245Clearing Staple Jams .........................................................................................................................................248