Peripheral Installation6-48 Strata CT I&M Manual October 2000 Program 25-1: If there are no BRCS circuits or announcement devices available for anincoming Exchange line built-in AA call, the call will transfer to alternative station(s)(Programs 81~89) after a time duration assigned with this program. Program 23: As many as four digital announcement devices for primaryannouncements, each requiring one standard telephone station port (Figure 6-25), canbe assigned. Callers receive primary announcements (60 secs. maximum announcementtime) – which consist of the greeting along with the delivery of menu prompts – whenthey first call (they may also be rerouted back to the announcement after reaching a busyor ring no answer station). Program 24: Transferred calls that are unanswered at stations can be routed to asecondary announcement device (60 secs. maximum announcement time), whichtypically first informs the caller that the option they dialled was unavailable and thenpresents them with either the same options offered by the primary announcement deviceor some additional ones (Figure 6-25). Program 09: Tells the system where to transfer built-in AA calls after the caller hasdialed in response to the delivered menu options. Program 60-6: Enter a DISA security code to prevent users from making unauthorisedexternal calls via the AA DISA access (Dial *) feature. Program 26: There will be times when transferred AA calls are not answered aftercamping-on to a busy station. This program tells the system when to end the camp-onand to route the call to another destination (it could be a secondary announcementdevice or alternative stations per program 10-3, LED 18). If a station has Call Forwardset, the call forwards to the proper destination instead of routing per AA Program 10-3,LED 18. Program 10-3: LED 18: Some customers may choose to configure their AA without a secondaryannouncement device. In these arrangements, transferred calls that are unansweredcan be routed for normal ringing to some alternative stations set in Programs 81, 84,and 87, or back to the primary announcement device. LED 18 should be On if thecalls should be routed to stations assigned in Programs 81, 84, and 87. It should beOff for the primary or secondary announcement device option. If LED 18 isselected, see LEDs 16 and 17 for disconnect timing options. LED 15: If LED15 is On (and Music-on-Hold (MOH) is installed) the CT sendsMOH to callers when the AA routes a call to ring or camp-on a station. If LED 15 isOff the CT send ring-back-tone to the caller. LEDs 16 and 17: Set LEDs 16 and 17 to tell the system when to disconnect, as asafeguard, built-in AA calls that have not been answered by stations. This featureassures that the loop start Exchange line that the call was made on is free for othercalls if the caller hangs up before the call is answered. The initialised disconnectsetting is 40 seconds. The other timing options available are 150 secs. and 350 secs.Set LEDs 16 and 17 for the desired time as follows:40 seconds: LED 16 = Off. LED 17 = Off.150 seconds: LED 16 = Off. LED 17 = On.350 seconds: LED 16 = On. LED 17 = Off.Ground start lines disconnect automatically with this timer. Program 15: Selects Automatic Release (AR) on Voice Mail, AA or voice calls. Thiswill provide automatic release (if the calling party disconnects) without waiting for thesafeguard timer in Program 10-3.
