CONNECT TO ANY CIRCUITON ANY E & M CARD.NOTE: ONLY E & M TIE LINES CANBE CONNECTED TO AN E & M CARD.MDF CONNECTIONSE & M TIE LINE TO E & M CARD25 PAIR CABLE WITH FEMALE CONNECTOR TO ANY E & M CARDTELCO-PROVIDEDNETWORK ACCESS JACKRJ11CRJ14CRJ21XRJ25X(NO OTHER CONNECTIONS)PINCOLORTERMCIRCUITFUNCTION261272W-BLBL-WW-OO-W1234156283294W-GNGN-WW-BRBR-W5678305316W-SS-WR-BLBL-R910111223478C.O. TIPC.O. RINGE1M1E2M2E3M3E4M4C.O. TIPC.O. RINGC.O. TIPC.O. RINGC.O. TIPC.O. RING327338R-OO-RR-GRGR-R131415163493510R-BRBR-RR-SS-R171819203611BK-BLBL-BK2122FIGURE 5–5iDCS 500 Release 2 / OfficeServ INSTALLATIONTECHNICAL MANUAL PART 5 MARCH 2004

Samsung iDCS 500 Technical Manual

Making an Outside Call

Cancelling Callback

Answer Modes

consultation hold

Transfer to Voice Mail

forwarding calls

My Group Pickup

Last Number Redial

Automatic Redial/Retry

Returning Messages

Appointment Reminder/Alarm Clock

Group Listening

OHVA Block

AME PASSWORD

Headset Operation

Interactive Display Keys

Auto Timer

Personal Speed Dial Names

iDCS 500

standard telephone

system tones

Calling Other Stations

Holding Calls

Call Waiting

Call Forward Unconditional

Speed Dialing

Making an Internal

Canceling a Message

Locking your Station

personal speed dial numbers

THINGS YOU SHOULD KNOW

feature access codes

ASSEMBLING YOUR KEYSET

ADDING A KEYSET DAUGHTERBOARD MODULE

Calling Your System Operator

Transferring Calls

Conference Calls

Call Pickup

Manual Retry with Redial

Do Not Disturb

Locking Your Keyset

OHVA Reject

Change Your Passcode

Display Speed Dial Name

Call Log

LCR with Clear

Caller ID

viewing the next caller id call

PERSONAL SPEED DIAL NUMBERS

auto attendant

OVERVIEW

Recording Greetings

Auto Ring Plan Service

Supervisor

Call

Agent

average ring time

Call Statistics

LOCKING YOUR KEYSET

CHANGING YOUR PASSCODE

CALL FORWARDING

SETTING YOUR ANSWER MODE

PROGRAMMING YOUR STATION'S NAME

PROGRAMMING PERSONAL SPEED DIAL LOCATIONS

NAMING YOUR PERSONAL SPEED DIAL LOCATIONS

ADDING EXTENDERS TO KEYS

CHECKING STATION STATUS

CHANGING YOUR TIME AND DATE DISPLAY

SETTING STATION ON/OFF OPTIONS

SELECTING A RING TONE

ALARM REMINDER

STATION VOLUME

SETTING A PROGRAMMED MESSAGE

ALARM REMINDER WITH MESSAGE

CALLER ID DISPLAY

group listening

off-hook voice announce

DIAL 1 space

customizing your keyset

cancelling callback

privacy release

network forwarding

holding calls

setting up a conference

retrieving a parked call

account codes

calling the system operator

walking class of service

disa security

using the tie line

customer level access

reset station passcodes to default

program station names

program trunk names

program station group names

program system speed dial names

program personal speed dial numbers for other stations

program personal speed dial names for other stations

set alarm/appointment reminder with message

programming account codes

customer set relocation

changing the greeting

supervisor key

call statistics

longest queue time now

general description

GENERAL DESCRIPTION

TECHNOLOGY

SYSTEM CABINETS

PROCESSOR CARD DAUGHTER BOARDS

SMARTMEDIA CARDS

MODEM DAUGHTER BOARD

STATION CARDS

OTHER CARDS

STATION EQUIPMENT

DCS SERIES EQUIPMENT

single line telephone

a ELECTRICAL SPECIFICATIONS (PSU 60)

DIMENSIONS AND WEIGHTS

SYSTEM TONES

KEYSET LED INDICATIONS

system features

SYSTEM FEATURES DESCRIPTIONS

automatic hold

caller id features

abandon call list

forward dnd

call park and page

chain dialing

directory names

message waiting key

operator group

holiday schedule

toll restriction override

STATION FEATURES DESCRIPTIONS

programmable keys

remote hold

DISPLAY FEATURES DESCRIPTIONS

calling party number

call screen

SAMPLE UCD REPORT

UCD CALL STATISTICS

UCD AGENT STATISTICS

RADIO FREQUENCY INTERFERENCE

TELEPHONE COMPANY INTERFACES

UNDERWRITERS LABORATORIES

GENERAL OVERVIEW

HOTEL / MOTEL FEATURES

check out

phone bill

station lock

guest room bill printout

room status printout

transaction record output sample

INDIVIDUAL GUEST PHONE BILL

ALL GUEST PHONE BILL (SMDR)

INDIVIDUAL WAKEUP ACTIVITY REPORT

SAMPLE GUEST PHONE TEMPLATE

programming levels

program list in numerical order

default data

station name

station speed dial

pickup groups

hot line

authorization code

account code

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