Panasonic UB-5325 Operating Instructions Manual

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Panasonic UB-5325 Operating Instructions Manual Manual pdf 27 page image

Troubleshooting27English■ Meanings of error codesThe following table describes the meaning of each of the symbols which may flash in the Multi-Copy/ErrorIndicator.If other indications such as “ ” appear, call your dealer.Panasonic DocumentManagement System menu isremained in the Programsmenu even if Panasonic-DMSis uninstalled.The old Panasonic-DMS is not uninstalled if the old version of thePanasonic-DMS has been installed before installing the new one.Uninstall the old Panasonic-DMS from the Add / RemovePrograms of the Control Panel. (Refer to “Removing Drivers /Board Image Capture / Quick Image Navigator” on page 19 andremove Panasonic-DMS instead of Panasonic UB5-7 Driver.)19The USB driver or printerdriver does not work properlyimmediately after theinstallation of the software.The Panaboard has not been registered in [Control Panel]–[Scannersand Cameras] and [Printers].Run “UB5-7\Uninstall\UB5-7Uninst.exe” in the CD-ROM touninstall the drivers from the computer. Then, install the drivers.18The computer does notrecognize the electronic board.Check that the electronic board is in the condition that enablesoperation or that the USB cable is connected properly. –The electronic board is connected via a USB hub.Do not connect via a USB hub. –Indication Cause Remedy SeePage(Error)Data transfer error Connect the USB cable securely. 17(Screen)The screen will not move. Turn off the power and slowly movethe screen by hand. –(door)The printer door is not closedsecurely. Close the printer door securely. 11(Jam)Paper jam Open the printer door and removethe jammed paper. 15(ribbon)The thermal transfer film is slack, hasrun out or is not installed.Remove the slack from the thermaltransfer film, replace or install thethermal transfer film.1014(Paper)Out of paper Load copy paper. 11(Scanner Failure)The scanner or screen is in strongsunlight or strong lighting.Change the direction of the screen orblock the light. –Symptom Care and Remedy SeePage

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