44TroubleshootingIf there is a problem with your TV please refer to the table below to determine the symptoms, then carry out thesuggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the modelnumber and serial number (both found on the rear of the TV).Symptoms ChecksThere may be redspots, blue spots andgreen spots on thescreen.Aerial location, direction or connectionPicture SoundAerial location, direction or connectionElectrical appliancesCars / MotorcyclesFluorescent lightsSwitch on P-NR in Picture menu to reduce picture noise.Volume levelSound mute switched on.TV set to AV mode.Not plugged into AC outlet.Not switched on.Picture / Sound controls set at minimum levels.Check if in Standby mode.Colour controls set at minimum levels.Retune Channel (s).Sound reception may have deteriorated.Switch NICAM setting (Sound menu in Analogue only) toOff until reception improves.This is a characteristic of liquid crystal panels and is not aproblem. The liquid crystal panel is built with very highprecision technology giving you fine picture details.Occasionally, a few non-active pixels may appear on thescreen as a fixed point of blue, green, or red.Please note this does not affect the performance of your LCD.Noisy SoundNormal SoundNo SoundNo SoundNormal SoundNoisy SoundWeak or No SoundWeak or Distorted SoundNormal SoundInterferenceMultiple ImagesNormal PictureNo PictureNo ColourSnowy PictureNormal PicturePoor or Distorted Picture