44 45TroubleshootingProblem Cause ActionMy bread does not rise.The top of my bread isuneven.[All bread] The quality of the gluten in your flour is poor, or you have not used strong flour. (Gluten qualitycan vary depending on temperature, humidity, how the flour is stored, and the season ofharvest) Try another type, brand or another batch of flour. The dough has become too firm because you haven’t used enough liquid.Stronger, Organic and Stoneground flour with higher protein content absorbs more waterthan others, so try adding an extra 10–20 mL of water. You are not using the right type of yeast. Use dry yeast from a sachet, which has ‘Easy Blend’, ‘Fast Action’ or ‘Easy Bake’ written onit. This type does not require pre-fermentation. You are not using enough yeast, or your yeast is old.Make sure yeast sachets not open for longer than 48 hours. Use the measuring spoon provided. Check the yeast’s expiry date. The yeast has touched the liquid before kneading. Check that you have put in the ingredients in the correct order according to the instructions.(P. 12) You have used too much salt, or not enough sugar. Check the recipe and measure out the correct amounts using the measuring spoonprovided. Check that salt and sugar is not included in other ingredients.[Speciality bread] Einkorn wheat was used when baking speciality bread and/or a lot of flour other than spelt flourwere used. The spelt flour should be up to 60% of the entire flour when you use more than two kinds offlour other than spelt. The rye and the rice flour should be up to 40% of the entire flour andbuckwheat flour should be up to 20% of the entire flour.My bread is full of air holes. You have used too much yeast. Check the recipe and measure out the correct amount using the measuring spoon provided. You have used too much liquid. Some types of flour absorb more water than others, so try using 10–20 mL less water.My bread seems to havecollapsed after rising. The quality of your flour isn’t very good. Try using a different brand of flour. You have used too much liquid. Try using 10–20 mL less water.My bread has risen too much. You have used too much yeast/water. Check the recipe and measure out the correct amount using the measuring spoon (yeast)/cup (water) provided. Check that excess water amount is not included in other ingredients. You have not used enough flour. Carefully weigh the flour using scales.Why is my bread pale andsticky? You are not using enough yeast, or your yeast is old. Use the measuring spoon provided. Check the yeast’s expiry date. There has been a power failure, or the machine has been stopped during breadmaking. The machine switches off if it is stopped for more than 10 minutes. You will need to removethe bread from the bread pan and start again with new ingredients.Problem Cause ActionThere is excess flour aroundthe bottom and sides of mybread. You have used too much flour, or you are not using enough liquid. Check the recipe and measure out the correct amount using scales for the flour or themeasuring cup provided for liquids.Why has my bread not mixedproperly? You haven’t put the kneading blade in the bread pan. Make sure the kneading blade is in the bread pan before you put in the ingredients. There has been a power failure, or the machine has been stopped during breadmaking. The machine switches off if it is stopped for more than 10 minutes. You might be able to startthe loaf again, though this might give poor results if kneading had already begun. The kneading mounting shaft in the bread pan is stiff and does not rotate. If the kneading mounting shaft does not rotate when the blade is attached, you will needto replace the kneading mounting shaft unit (consult the place of purchase or a Panasonicservice centre: 0844 8443868 or order online at www.panasonic.co.uk).My bread has not been baked. The dough menu was selected. The dough menu does not include a baking process. There has been a power failure, or the machine has been stopped during breadmaking. The machine switches off if it is stopped for more than 10 minutes. You can try baking thedough in your oven if it has risen and proved. There is not enough water and the motor protection device has activated. This only happenswhen the unit is overloaded and excessive force is applied to the motor. Visit place of purchase for a service consultation. Next time, check the recipe and measureout the correct amount using the measuring cup provided for liquid and scales for weighingflour.Dough leaks out of the bottomof the bread pan. A small amount of dough will escape throughthe four holes (so that it does not stop therotating parts from rotating). This is not afault, but check occasionally that the kneadingmounting shaft rotate properly. If the kneading mounting shaft does notrotate when the kneading blade is attached,you will need to replace the kneadingmounting shaft unit (consult the place ofpurchase or a Panasonic service centre:0844 8443868 or order online atwww.panasonic.co.uk).Dough release holes(4 in total)(Bottom of bread pan)Kneading mounting shaftKneading mounting shaft unitPart no. ADA29E165The sides of my bread havecollapsed and the bottom isdamp. You have left the bread in the bread pan for too long after baking. Remove the bread promptly after baking. There has been a power failure, or the machine has been stopped during breadmaking. The machine switches off if it is stopped for more than 10 minutes. You may try baking thedough in your oven.The kneading blade rattles. This is because the kneading blade fits loosely on the kneading mounting shaft. (This is not afault)TroubleshootingBefore calling for service, please check through this section.