CUSTOMIZING THE SYSTEM128 Installation Manual5.2.4 Recording MenusAfter you have finished entering the parameters in each menu, record the menu messages.Menu messages inform the caller of available options and their corresponding keys. For thisreason, the prompts must match the programming that has been input.NoteThe Message Manager’s mailbox might be 98, 998, 9998, or 99998.1. Dial an Extension Number that is connected to the VPS to access the Message Manager’smailbox (998).2. When the VPS answers, Press [#6 998] to enter the Message Manager’s mailbox.3. Press [5] to modify messages.4. Press [4] to change the Custom Service Menu.5. You will hear:Enter the Custom Service prompt number [1] through [100].To record Custom Service Exit prompt, press [0].6. Enter Custom Service Number you want to record.7. You will hear:Custom Service number (entered number).Record menu at the tone...Follow the instructions until all Custom Service prompts have been recorded, using the treethat you created as a guide.5.2.5 Checking OperationAfter you have entered and recorded all menus, it is important to try the program yourself tosee that all functions perform properly. Dial into the system and try all the choices to see if youare routed correctly. Verify that each menu choice works as it should.5.2.6 Voice MailVoice Mail service is a message-taking service that allows non-subscribers to leave messagesto subscribers. This service is often assigned when incoming calls are answered by a liveperson. This person can then send the caller to the Voice Mail service if desired.Callers can access Voice Mail service by:• Voice Mail Port—This service can be programmed independently of any or all ports ofthe VPS. Callers reaching these ports immediately access Voice Mail service.• Voice Mail Trunk—This service can be programmed on a per trunk (CO line) basis.Callers reaching these trunks (CO lines) immediately access Voice Mail service.
