FINAL SETUPInstallation Manual 1496.1.3 Company Greetings (Enter #6 998,5,1)1. Access the Message Manager’s Main Command Menu.2. Press [5] to modify messages.3. Press [1] to change the Company Greeting.4. Continue following voice prompts through appropriate menus. Prompts lead you throughthe choices and recording process.After you record the company greeting, it may be necessary to enter programming throughthe terminal and set the company greeting assignment under the Port Settings Menu, TrunkService Menu and Holiday Service Menu. This tells the system what company greeting toplay on each port and trunk (CO line) group. A company greeting should be very short.Example: "Thank you for calling ABC Company". It is not necessary to give any otherinstruction within the company greeting because instructions will follow the companygreeting automatically. If Interview Service follows, explanations should be included in thefirst question (work for the subscriber who maintains the Interview Service mailbox). IfCustom Service follows, explanations should be included in the first menu (work for theMessage Manager).6.1.4 Recording the Company Name (Enter #6 998,5,2)1. Access the Message Manager’s Main Command Menu.2. Press [5] to modify messages.3. Press [2] to record the Company Name.4. Continue following voice prompts through appropriate menus. Prompts lead you throughthe choices and recording process.NoteThe company name is only played when the External Message Delivery feature isused.6.1.5 Custom Service Greetings (Enter #6 998,5,4)1. Access the Main Menu of Message Manager’s Service.2. Press [5] to modify messages.3. Press [4] to change the Custom Service Menu.4. Continue following voice prompts through appropriate menus. Prompts lead you throughthe choices and recording process.Example: Custom Service Greeting: "Thank you for calling ABC Company. If you knowyour party’s extension, you may dial it at any time during this message".Note
