CHAPTER 6: Troubleshooting www.gateway.com90You are having problems with a SATA drive■ For normal SATA drives (not SATA RAID), check the BIOS setup utility to seeif the BIOS has recognized the drive.■ Make sure that the power cable and SATA cables are attached securely tothe drive cage.■ If the drive is not detected, try a different SATA port.■ Try swapping SATA cables between drives to determine if the cable isdefective.■ Try listening to the drive to determine if the drive is spinning up. If not,the drive may be defective.The master boot record is corrupted■ In a Windows network operating system, repair the master boot recordusing FDISK.To repair the master boot record:■ At a DOS command prompt, type fdisk/mbr, then press E NTER.InternetSee also Modem.You cannot connect to the Internet■ Make sure that your account with your Internet Service Provider (ISP) isset up correctly. Contact your ISP technical support for help.■ Make sure that you do not have a problem with your modem.KeyboardLiquid has been spilled into the keyboard■ If you spilled liquid in the keyboard, turn off your server and unplug thekeyboard. Clean the keyboard and turn it upside down to drain it. Let thekeyboard dry before using it again. If the keyboard does not work after itdries, you may need to replace it. This type of damage is not covered byyour server’s warranty.MemoryMemory errors were detected during server start up■ Open your server and make sure that the memory modules are installedcorrectly. For instructions, see “Installing memory” on page 40.■ A memory module may be defective. If possible, try another memorymodule and see if the error repeats.
