Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision GTROUBLESHOOTING Troubleshooting by Error Message 73ConfidentialAny timeLeading edge of paper doesnot go through between theEJ Roller and the StarWheels.EJ Frame Assy1. Is the Star Wheel Roller Holder disengaged? 1. Replace the Printer Mechanismwith a new one."4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)2. Is the EJ Frame Assy correctly installed? 2. Replace the Printer Mechanismwith a new one.3. Is there any abnormality on the drive section of the EJFrame Assy?3. Replace the Printer Mechanismwith a new one.4. Is the EJ Frame Assy deformed protruding downward? 4. Replace the Printer Mechanismwith a new one.Feeding is unstable, andpaper jam error occurs.Upper Paper GuideL/R Assy1. Check if the torsion springs; two kinds securing theUpper Paper Guide L/R Assy, are correctly installed.1. Replace the Printer Mechanismwith a new one. "4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)2. Check if the attachment direction of the roller of theUpper Paper Guide R Assy is correct.2. Replace the Printer Mechanismwith a new one.Table 3-9. Check point for the Paper Out Error according to each phenomenonOccurrenceTiming Symptoms Failed Part /Part Name Check Point Remedy ReferenceAny timeThe LD Roller rotatesnormally, but paper is notfed. LD Roller 1. Is the surface of the LD Roller contaminated with micropearl paper dust or greasy dirt?1. Clean the LD Roller. "6.1.3 Lubrication" (p.243)The intermediate rollerrotates normally, but paperis not fed. Intermediate roller 1. Is the surface of the intermediate roller contaminatedwith micro pearl paper dust or greasy dirt?1. Clean the intermediate roller. "4.2.5.8 Lower ASF PaperGuide Assy" (p.149)The Pick-up Roller rotatesnormally, but the paper isnot fed into the printer. Pick-up Assy 1. Is the surface of the Pick-up Rollers contaminated withmicro pearl paper dust or greasy dirt?1. Clean the Pick-up Roller. "4.2.5.10 Pick-up Roller"(p.155)The PF Motor drive force isnot transmitted to the LDRoller. Frame Assy L 1. Is the clutch of the Frame Assy L damaged? 1. Replace the Printer Mechanismwith a new one. "4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)The PF Motor drive force isnot transmitted to the Pick-up Roller. Frame Assy R 1. Is the clutch of the Frame Assy R damaged? 1. Replace the Printer Mechanismwith a new one.Table 3-8. Check point for Paper jam error according to each phenomenonOccurrenceTiming Symptoms Failed Part /Part Name Check Point Remedy Reference