Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision GTROUBLESHOOTING Troubleshooting by Error Message 72ConfidentialTable 3-8. Check point for Paper jam error according to each phenomenonOccurrenceTiming Symptoms Failed Part /Part Name Check Point Remedy ReferenceAny timePaper feeding operation isperformed normally, but thepaper is not fed inside theprinter.Rear Paper GuideAssy1. Is the Rear Paper Guide Assy correctly installed? 1. Replace the Printer Mechanismwith a new one."4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)Lower ASF PaperGuide Assy1. Is the Lower ASF Paper Guide Assy correctly Assyinstalled?1. Install the Lower ASF PaperGuide Assy correctly."4.2.5.8 Lower ASF PaperGuide Assy" (p.149)2. Is the intermediate roller shaft correctly installed? 2. Install the intermediate rollershaft correctly.3. Is the surface of the intermediate roller contaminatedwith micro pearl paper dust or greasy dirt?3. Clean the intermediate roller.4. Does the flap of the Lower ASF Paper Guide Assy comeoff?4. Install the flap of the Lower ASFPaper Guide Assy correctly.LD Roller1. Is the LD Roller shaft correctly installed? 1. Replace the Printer Mechanismwith a new one. "4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)2. Is the surface of the LD Roller contaminated with micropearl paper dust or greasy dirt?2. Clean the LD Roller.Paper Guide TopAssy1. Is the Paper Guide Top Assy correctly installed? 1. Install the Paper Guide Top Assycorrectly."4.2.3.13 Paper Guide TopAssy" (p.123)Upper Paper GuideL/R Assy1. Is the Upper Paper Guide L/R Assy correctly installed? 1. Replace the Printer Mechanismwith a new one."4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)Multiple sheets of paper arealways fed at one time.Cassette Unit1. Is the Cassette Cork damaged or worn? 1. Replace the Cassette Cork with anew one. "4.2.3.12 Cassette Unit/EJCover Assy" (p.122)2. Is the rear end of the Cassette Assy damaged? 2. Replace the Cassette Unit with anew one.Sub TransmissionCam Holder1. Is the Sub Transmission Cam Holder correctly installed? 1. Replace the Printer Mechanismwith a new one."4.2.1 Parts transferredfrom the old printer whenreplacing the PrinterMechanism" (p.108)