Canon imageCLASS MF4570dw Basic Operation Manual

Contents

Canon imageCLASS MF4570dw Basic Operation Manual Manual pdf 133 page image

9-1Chapter 9TroubleshootingThis section describes solutions for cases such as paper jam and when problems are notsolved.Clearing Jams 9-2Document Jams in the Feeder 9-3Paper Jams Inside the Machine 9-3Display Message 9-6Error Codes 9-6If Appears 9-8Troubleshooting 9-9Check the Following First 9-9Is the power switched ON? 9-9Has the power switch been just turned ON? 9-9Is the machine in Sleep mode? 9-9Are the settings proper? 9-9Is the Error indicator on or blinking? 9-9Does a message appear on the display? 9-10Is the telephone line connected or configured properly? 9-10If You Cannot Solve a Problem 9-10If a Power Failure Occurs 9-11If You Cannot Solve a Problem 9-12Customer Support (U.S.A.) 9-12Customer Support (Canada) 9-12Print Result Is Not Good 9-13Paper Curls 9-13Paper Creases 9-14Printing Is Uneven 9-14White Specks Appear 9-15The Toner Does Not Fix onto the Paper Well 9-16The Printed Paper Has Vertical Streaks 9-16Smudge Marks of Spattering Toner Appear around the Text orPatterns 9-17The Overall Print Result Is Dark 9-17Copied Lines and Text Appear Faded 9-18Printed Bar Codes Cannot Be Scanned 9-18Paper Jams Occur Frequently When Performing2-Sided Printing 9-18