Printer Does Not Pick up or Feed the Paper/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following.• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper loadlimit.However, paper may not feed correctly at the maximum capacity, depending on the type of paper orenvironmental conditions (very high or low temperature and humidity). In such cases, reduce the amount ofpaper you load at a time to less than half of the paper load limit.• Always load the paper in portrait orientation, regardless of the printing orientation.• When you load the paper on the rear tray, place the print side facing UP and align the right and left paperguides with the paper stack.Loading Paper• In the cassette, be sure to load only plain paper.• When you load the paper on the cassette, place the print side facing DOWN and align the right/left/frontpaper guides with the paper stack.Loading PaperCheck3 Is paper too thick or curled?Unsupported Media TypesCheck4 When loading envelopes, consider the following.When printing on envelopes, see Loading Envelopes in Rear Tray, and prepare the envelopes before printing.Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed inlandscape orientation, they will not feed properly.Check5 Make sure media type and paper size settings match with loaded paper.Check6 Make sure that there are not any foreign objects in the rear tray.288
