Printer Suddenly Stopped Working for Some ReasonCannot Connect to a Printer after Network Configuration ChangesCannot Connect to a Printer via Wireless LAN (Wi-Fi)Cannot Connect to a Printer through Wireless DirectCannot Connect to a Printer via Wired LANCannot Print through NetworkCannot Connect to a Printer after Network Configuration ChangesIt may take a while for the computer to obtain an IP address, or you may need to restart your computer.Make sure the computer has obtained a valid IP address, and try again to find the printer.Cannot Connect to a Printer via Wireless LAN (Wi-Fi)Check1 Check the power status of printer, network devices (e.g. wireless router), andsmartphone/tablet.• Turn on the printer or devices.• If the power is already turned on, cycle the power switch.• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCPupdate interval, energy saving mode, etc.) or to update the wireless router firmware.For details, contact the manufacturer of your wireless router.Check2 Can you view any web pages on your computer?Make sure your computer is connected to the wireless router properly.For more on checking computer settings or connection status, see the instruction manual supplied with thecomputer or contact the manufacturer.Check3 Is the printer connected to the wireless router?Use the Wi-Fi lamp and the Online lamp to check the connection status between the printer and wirelessrouter. If both the Wi-Fi lamp and the Online lamp are not lit, Wi-Fi is disabled. Turn on wirelesscommunication on the printer.Check4 Make sure the printer and wireless router network settings match.Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) areidentical with those of the wireless router.265
